Remote healthcare (Or Telehealth) has become an increasingly popular option for both consumers and healthcare providers over the past few years (Driven by growth from the Covid-19 pandemic) with the coming years set to bring more advancements to the sector.
Adoption of Telehealth solutions has only accelerated as patients and healthcare providers alike have embraced the benefits of remote consultations and virtual care.
Projecting what’s next for the telehealth space is no easy task; but in this article, we’ll dive into the top Telehealth statistics and trends that we can expect to see moving forwards and examine how Telehealth will continue to improve access, quality, and efficiency in the future of healthcare.
Telehealth Is Here To Stay
Virtual care wasn’t just a response to Covid-19; the pandemic accelerated mainstream adoption of telehealth, but this was always inevitable over the long term.
How can we be so sure that Telehealth would remain a key part of healthcare post-COVID? The below remote care and Telehealth statistics speak for themselves:
- According to the American Hospital Association, about 74% of patients in the US said they would use Telehealth services
- A study by Cisco revealed that around 74% of patients are comfortable communicating with their doctors using technology as opposed to in-person
- A study by Software Advice reported that about 67% of patients said using Telemedicine somewhat or significantly increases their satisfaction with medical care
Of course, there will always be a need for patients to see a medical professional in-person in some capacity. However, there is no denying that Telehealth usage will continue to increase and become a permanent part of global healthcare.
Telehealth Trends We’re Seeing In 2025
1. Regulation and Policy: The Push for Clarity
Regulation remains the defining story of telehealth in 2025, while there’s bipartisan support for standardized regulations, permanent federal telehealth policy continues to lag behind the technology. Temporary extensions under the Medicare Telehealth and Acute Hospital Care at Home programs are in effect, maintaining expanded access for patients and providers alike for the time being.
For the most part at the moment, regulation of Telehealth services is made up of patchwork of state and local level policies, meaning that licensing, reimbursement, and service coverage vary widely from one state to another.
The ongoing “policy cliff” expected in late 2025 has sparked calls from the American Telemedicine Association and others for permanent, stable regulations to secure the industry’s long-term growth.
2. Reimbursement Modernization
Billing clarity and reimbursement are evolving to match the realities of hybrid, asynchronous, and AI-supported healthcare. The 2025 CMS Physician Fee Schedule introduced new guidance on billing Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM), simplifying time tracking and allowing better integration of care teams.
Looking ahead, the 2026 proposed rule includes new codes for shorter interactions (10–19 minutes), as well as consideration of SaaS-based pricing models – acknowledging that digital platforms and analytics tools are now central to reimbursable care.
Clinics are being urged to update documentation practices, define care-team roles, and prepare for this shift toward more flexible, data-driven reimbursement systems.
3. Retention: The Human Side of Telehealth
Behind every virtual visit is a clinician and healthcare employers continue to face mounting workforce stress and retention challenges. The World Health Organization projects a shortage of 10 million healthcare workers globally by 2030, and telehealth providers are not immune.
To mitigate burnout and turnover, organizations are prioritizing workforce well-being and flexible scheduling. Virtual care platforms now incorporate features such as short shift blocks, automatic session log-offs, ergonomic stipends, and built-in breaks to prevent fatigue. Self-scheduling tools also empower clinicians to design their own hours, improving work-life balance and patient continuity.
This renewed focus on mental health, inclusion, and flexible work models reflects a broader strategy: retaining top talent to ensure consistent, high-quality care delivery in an increasingly digital ecosystem.
4. AI-Powered and Hybrid Care Models
Artificial Intelligence continues to redefine telehealth’s capabilities in 2025, with AI now supporting real-time triage, patient data analysis, and predictive health insights. From generative AI patient assistants to diagnostic support tools, the technology is enhancing accuracy, efficiency, and personalization in remote care.
Meanwhile, the concept of “hybrid care” which combines in-person and virtual visits; has become the model of choice for hospitals and health systems. Over 80% of patients and providers say they prefer these hybrid setups, citing flexibility and improved access. This model allows continuous care coordination while reserving in-person capacity for complex or acute needs.
We Partner With Telehealth Leaders Like You
Telehealth’s growth is accelerating and evolving faster than ever before. At Storm3, we partner with pioneering Telehealth organizations shaping this revolution, connecting forward-thinking companies with exceptional talent across Data & Analytics, Engineering & DevOps, Finance & Operations, Sales & Marketing, and Product Management.
Connect with one of our consultants to find the talent you need to build the future of digital healthcare..
